Who We Are..... What We Do
DSX Access Systems, Inc. is a privately held corporation headquartered in Dallas, Texas. Our goal to provide quality products and unrivaled technical support to the access control industry has remained unchanged since 1990. Innovation and reliability are the cornerstones of our mission. DSX designs and manufactures hardware and software solutions that are sold worldwide through a network of factory-trained dealers. At our core, we are problem solvers. Many of our team members have been with DSX for more than 20 years. There isn’t much we haven’t seen or solved. By creating a system that has the capacity to grow from one to over 32,000 locations, we can help design an option for almost any application.
DSX Development Team
Forward Progress and Backward Compatibility. These phrases are at the core of our development philosophy. Our team of engineers, both hardware and software, work together daily to move our products forward while preventing the need to ever pull and replace panels for new software to work on a system. The freedom to innovate and our commitment to both personal and structural integrity have allowed DSX to expand our development team while retaining most of our engineers for more than 20 years. The decades of experience with the product have given DSX the unique position of having a team that truly understands both the past and the future.
Support
For Authorized Dealers, DSX provides outstanding Technical Support to our network of Dealers. We understand that questions arise after hours and sometimes they can’t wait until tomorrow. DSX offers training on our hardware and software so that dealers can provide the end user with a certified technician to provide support at the jobsite and DSX backs them up 24/7/365.
After hours emergency support is provided to authorized DSX Dealers at no cost.
For DSX Clients, Software Maintenance contracts are available but NOT REQUIRED. These contracts allow end users to call our Technical Support Team for software support during our normal business hours of 8 am to 5 pm CST. Software Maintenance can be purchased at any time and does not include any back charges or retroactive charges for time without a contract. Our goal is support, not penalties.
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Scalable Architecture
DSX has a scalable architecture that can grow from one door to thousands and from one PC to an Enterprise solution. The difference is that you only purchase what you need, where you need it. The system can grow with you without constant incremental expansion up-charges for more doors, people, and client workstation capacities. WinDSX software contains a Site License to allow expansion to continue your growth without additional required software purchases.
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DSX Hardware
DSX designs and produces its own hardware. All DSX Hardware is designed, built and tested in Texas. This means DSX is not dependent on a 3rd party company or competitor to produce quality hardware. Our Hardware and Software development teams actually work together for complete solutions.
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Reliability
DSX Supports and Repairs most products ever built by DSX. Hundreds of thousands of controllers are in service with less than a .01% return rate. The repair of all products sold in over 30 years does not require a full time repair technician. That is quality you can rely on and reliability you can take to the bank.
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Privacy Policy
DSX Access Systems ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website (www.dsxinc.com) and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and job title, submitted via forms or communications.
Technical Data: IP address, browser type, device identifiers, operating system, and browsing behavior through cookies or analytics tools.
Customer Data: Product purchase history, service usage, support requests, and related communications.
2. How We Use Your Information
We use the information we collect to:
Provide and maintain our products and services
Respond to inquiries and offer technical support
Send service updates, product announcements, and marketing communications (you may opt-out)
Improve our website and services through analytics Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share it with trusted third parties, such as:
Service providers and contractors who assist in website operations
Legal authorities, if required by law or to protect our rights
Affiliated partners for product support and integration
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and collect usage data. You may modify your browser settings to disable cookies, though this may affect your experience.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the address below. You may also opt out of marketing emails at any time by following the unsubscribe link.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.